How our solutions work together with O2O strategy
O2O involves engaging with your online customers in various ways to entice them to leave the digital space and enter a physical one. In other words, you’re trying to push online customers to come into a local store.
This is achieved by merging strategies from the two different types of commerce. You’re using both online marketing and advertising techniques, in addition to brick-and-mortar style promotions.
Aptsys provide a complete solution to help you bring in revenue with the O2O strategies. Our iOrder has loyalty programme, promotions, vouchers allowing you to connect with your customers online and reach out to potential customers. Our systems also have the ability to do data analysis. Since the online system is yours, it is more precise when collecting your customers profile. Hence, when you send out any messages or email marketing materials, you will be able to target your customers.
one step closer to a successful business
The Flow
Order & Pay
Our online ordering system has a simple user interface that caters to different groups of people, making it easy for anyone to use.
There are 4 types of ordering methods available for the user (Dine-in, Takeaway, Delivery and Reservation)
Payment can be made online, to encourage contactless payment during this pandemic and speeding up the process of ordering. It is integrated with 2C2P payments platform, giving your customers a wide range of payment methods.
CRM
CRM gives you the knowledge of what your customers need, it can tell you what your customers are interested in, have asked for or have already bought.
Our system provide loyalty programmes, promotional materials, promo codes, etc. on your online ordering platform. With this information on your own online ordering platform means that data analysis will be more precise. Thus, targeting the correct group of customers or potential customers for your business will be capable of producing a better result.
Customer Satisfaction
When an ordering platform integrated with CRM, your customer will be more than satisfied! Other than the food & services, your customers can look forward to the membership benefits, promotions, discounts, birthday special offers, and many more!
Our system maximize your customer’s experience, enticing them to come back for you, staying loyal to you and increasing your customer base. Overall, giving your customer a pleasant online ordering experience and making them happy.
Benefits of Online-to-Offline (O2O)
Reach New Customers
O2O allows you to reach an arguably broader audience of prospective new customers.
People tend to do research online before heading to the premises.
Hence, switching to online can be beneficial in bringing new potential customers.
Stay Ahead of The Curve
Businesses which apply O2O strategies often see significant returns.
Sales continue to rise, while mobile accounts for an increasing chunk of online sales. Mobile is particularly crucial for driving offline sales.
Increase Overall Sales
From research, nearly 70% of shoppers ordering online and collecting in-store buy extra items on impulse once there.
With online and offline platforms available, you can now enjoy sales coming in from both sides. Making the best of both worlds.
Our clients
We are trusted by these brands
Previous
Next
What people have to say?
Great user interface! Our customers are very satisfied with the user experience. The simple design caters to different age groups, making it accessible to many people.
Yun Nans 云海肴
Westgate & Jewel
I love that delivery mode can be turned on or off. This online mobile ordering system gives me the freedom to customize, allowing me to keep my branding strong.
Blue Lotus Singapore
Sentosa & Alexandra
Our Solutions
DIAMOND
Mobile eMenu and Loyalty
Enable restaurant diners/customers to use their smart phone to order food online, create their own favourite menu, view past transactions, etc. O2O strategy is applied with this solution, such as the availability of loyalty points, vouchers, promotions.
JADE
Next Generation POS
Encompassing the necessary functions with a conventional Food & Beverage POS, Jade aims to be more than just a standard POS. Time to leave all the papers behind and switch to digital POS.
AMBER
Waiter Companion
Allows servers efficiently take orders online through iPod Touch and iPad mini, the orders are then sent to the kitchen seamlessly, providing the best customer service.
SAPPHIRE
Wireless Ordering eMenu
An intuitive restaurant food-ordering app taking the dining experience to the next level. Extremely easy to use on the user-friendly multi-touch iPad and supremely stylish.
TURQUOISE
Self Ordering & Payment Kiosk
We provide the latest self-ordering and self-payment kiosk. Extremely easy to use on the user-friendly huge multi-touch screen.
RUBY
Kitchen Facilitator
Ruby is a Kitchen Facilitator App that runs on an iPad. It is a more accessible alternative to a conventional kitchen printer. Now that you are going digital, you can save the world by reducing the use of paper receipts.
FAQ
Most frequent questions and answers
Our support team will be there for you 24/7.
Yes, you can. You will be able to customize it based on your brand, such as choosing a color theme of your choice.
The answer is no. You will be provided with your own online ordering webpage (URL) using your brand name. The platform will be yours, without any of your competitors.
Yes, we do provide a printer.
We will ensure you get to use the system as soon as possible, preferably by the next 24 hours.