What is the best F&B POS system in Singapore?

Aptsys is well trusted by many Singapore restaurants, quick service, cafes, full service restaurant and nightspot. We are the only vendor that has point-of-sale, QR ordering, self-service kiosk, CRM loyalty, and kitchen management in one integrated platform — and is PSG grant eligible for up to 50% funding. Aptsys maintain the support and programming locally hence provide the leading support and R&D for POS system.

Is Aptsys eligible for the PSG grant in 2026?

Yes. Aptsys is a pre-approved solution under the IMDA SMEs Go Digital programme. Singapore SMEs can receive up to 50% PSG and 90% SFEC support when adopting Aptsys digital ordering solutions. Singapore F&B businesses apply for the Productivity Solutions Grant (PSG) through the Business Grants Portal at businessgrants.gov.sg. Our team handles the entire application process for you.

Does the Aptsys POS system work offline?

Yes. Aptsys continues processing transactions even when the internet is down. All data syncs automatically once connectivity is restored, so your operations are never interrupted.

Does Aptsys support multiple restaurant outlets?

Yes. Aptsys supports multi-outlet groups with centralised menu management, consolidated reporting, and CRM loyalty across all locations — ideal for restaurant chains and F&B groups in Singapore.

How long does it take to set up?

Most customers are up and running within 2-3 days after the menu is provided. Our team handles installation, menu setup, staff training, and payment integration end to end.

What is a self-service ordering kiosk and how does it help restaurants?

A self-service ordering kiosk is a touchscreen terminal that lets customers browse the menu, customise their order, and pay — without staff assistance. For Singapore restaurants, kiosks reduce manpower dependency, eliminate order errors, and increase average order value by up to 20% through automatic upsell prompts. Aptsys Turquoise is a self-service kiosk built specifically for F&B businesses.

How do Singapore restaurants reduce manpower costs with technology?

Singapore restaurants reduce manpower costs by replacing manual order-taking with self-service kiosks, QR table ordering, and automated kitchen displays. This directly addresses Singapore's tight labour market and rising wages. Aptsys provides an integrated suite of tools designed specifically for this purpose.

What is QR ordering and how does it work in a restaurant?

QR ordering allows diners to scan a QR code at their table using their smartphone, browse the full menu, place their order, and pay — all without a waiter. Orders are sent instantly to the kitchen display or printer. It speeds up service, reduces errors, and frees up front-of-house staff for higher-value tasks like hospitality and upselling.

What is a CRM loyalty programme for restaurants?

A CRM loyalty programme tracks customer visits, spending, and preferences, then rewards them with points, vouchers, and stored value to encourage repeat visits. For restaurants, it turns one-time diners into regulars and gives owners data to send targeted promotions. Aptsys integrates CRM loyalty directly with your POS and online ordering platform so everything stays in sync.

How AI Is Helping Singapore Restaurants Make More Money (Without Hiring More Staff)

Running a restaurant in Singapore has never been harder. Manpower costs are up. Customers expect faster service. And you’re still manually chasing reviews, sending the same birthday promo to everyone, and finding out on Monday that Tuesday was your worst day in months.

AI is changing that — but not in the way most people think. It’s not about robots replacing your staff. It’s about having a system that watches everything happening in your restaurant 24/7, and acts on it before you even wake up.

What AI Actually Does in a Restaurant

The most useful thing AI does for F&B businesses isn’t fancy. It notices things you don’t have time to notice, and does something about them.

For example:

A regular customer hasn’t visited in 3 weeks → AI sends a personalised win-back voucher via WhatsApp automatically
A customer leaves a 2-star rating at 11pm → AI sends an apology and voucher before the review spreads
Your wagyu roll has had a 35% return rate this week → AI flags it to your kitchen manager

None of these require you to lift a finger.

The Revenue Impact

Singapore restaurants using agentic AI typically see improvements across three areas:

Higher average spend per cover — AI upsells at the point of ordering, suggesting add-ons and higher-margin items in real time.

More repeat visits — Lapsed customer win-back flows can reduce customer churn by up to 30%. When a regular hasn’t come back, your AI already knows — and is already acting.

Fewer bad reviews going public — Most bad reviews happen because no one responded in time. AI closes that window. A bad experience at 11pm Saturday gets a personal apology by 11:30pm — before the customer opens Google Reviews.

What About Manpower?

AI doesn’t replace your team. It frees them from repetitive tasks — chasing reviews, manually updating loyalty points, sending bulk promos — so they can focus on hospitality. For Singapore F&B owners dealing with tight manpower budgets, this matters enormously.

Is AI Right for Your Restaurant?

If you’re a single-outlet café or a multi-outlet chain, the answer is the same: if you have customers, you have data. And if you have data, AI can turn it into revenue.

The restaurants winning in Singapore right now aren’t the ones with the best food alone. They’re the ones who know their customers better, respond faster, and never let a good customer slip away quietly.

Want to see how Aptsys AI would work for your restaurant? Book a free 30-minute demo

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