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Turn one-time diners into your highest-spending regulars

Aptsys loyalty works with your POS, kiosk and QR ordering system — collect members, reward repeat visits, and grow spend per customer.

Start with CRM Essentials, then step up to CRM Pro for membership tiers, stored value and member-only pricing that keep your best customers coming back.

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How to get Aptsys CRM

However you take orders, there is a way to add Aptsys loyalty — and a clear path to Pro.

Included with Kiosk & QR Order

Run an Aptsys kiosk or QR ordering system? CRM Essentials is already included — no extra hardware, no separate app. Customers sign up, earn points and redeem vouchers as they order. Upgrade to CRM Pro whenever you are ready to grow.

Add it to your POS

On Aptsys POS, add CRM as a standalone solution — choose CRM Essentials to get started, or go straight to CRM Pro for tiers, stored value and member pricing. Most growing F&B brands choose Pro for the retention features that drive repeat spend.

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SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Aptsys – Digital Ordering Solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme
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Ready to grow? Upgrade to CRM Pro

CRM Essentials gets you started. CRM Pro turns loyalty into a revenue engine — here is what changes when you upgrade:

1. Stored value that locks in spend

Let members top up and spend from a stored balance — for example, top up $500 and get $50 free. You collect cash up front, members get a reason to keep coming back, and every visit draws down a balance they have already committed to your brand.

2. Membership tiers that reward your biggest spenders

Promote members up tiers automatically by spend or number of purchases. Higher tiers unlock better rewards, giving mid-tier members a clear reason to spend more — and your top customers a reason to stay loyal.

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Aptsys – Digital Ordering Solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.
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3. Member-only pricing & exclusive menu items

Offer special prices and tier-exclusive menu items only your members can see. Exclusivity drives sign-ups, repeat visits, and a membership people genuinely want to keep.

4. A self-service members’ portal — zero admin for you

Members log in to check their points, stored value and vouchers, see what they can redeem, and read messages in their portal inbox. They serve themselves, so your team spends less time answering “how many points do I have?”

CRM Essentials vs Pro

CRM Essentials comes included with every kiosk and QR ordering system, and is available as a standalone add-on for POS. CRM Pro is the upgrade for businesses serious about retention — and the plan most growing brands choose.

CRM Essentials

Included with Kiosk & QR Order · add-on for POS

Get Essentials
  • CRM Backend Access
  • Integration of CRM on POS
  • Rewards Points
  • Stamp card
  • Digital Voucher
  • Marketing Campaigns
  • Member signup page (QR code)
  • Marketing Opt-out (DPPA)

CRM Pro

The upgrade for serious retention

★ Most chosen
  • CRM Backend Access
  • Integration of CRM on POS
  • Rewards Points
  • Stamp Card
  • Digital Voucher
  • Marketing Campaigns
  • Member Signup page (QR code)
  • Marketing Opt-out (PDPA)
  • Stored value system
  • Membership tier
  • Purchase VIP & Get Vouchers
  • Tier based menu promo
  • Member's menu price by tier
  • Point exchange to voucher
  • Member's portal

How Aptsys loyalty works

1. Sign up. Customers sign up in seconds at the POS, kiosk, via QR, or on your member sign-up page — name and mobile is enough to start.

2. Earn automatically. Points, stamps and stored value are tracked automatically every time they order — no manual entry, no paper cards

3. Bring them back. Automated campaigns send vouchers and offers to bring members back, on their own without your staff lifting a finger.

4. Grow with the data. Track behaviour, spend and campaign results in GemsCMS — then upgrade to CRM Pro to add tiers, stored value and member pricing.

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