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Aptsys AI — Agentic AI for Singapore Restaurants | Aptsys
Singapore F&B · Agentic AI Platform

From reservation
to raving fan —
automatically.

Aptsys AI runs your entire customer journey — ordering, loyalty, menu intelligence, inventory, and service recovery — without you lifting a finger. This is what agentic AI looks like in your restaurant.

🍜🍣🍕🥗

Trusted by F&B owners across Singapore

APTSYS AI AGENT
Today's Revenue
$4,820
↑ 18% vs last Fri
Covers Served
142
↑ 12 vs avg
Food Cost %
28.4%
⚠ +2.1% this week
VIPs Today
7
↑ 3 new this week
🤖 Aptsys AI: Mrs Tan hasn't visited in 18 days — win-back voucher sent automatically.
Book My Free Demo →

No obligation · Usually responds within 2 hours

2026 insight: Restaurants using agentic AI will be impossible to catch later — the adoption window is open now.  Don't wait →

0
Touchpoints automated per visit
0
Average reduction in lapsed customers
0
When most bad reviews hit — Aptsys AI responds instantly
0
PSG Grant subsidy available
The Real Problem

Running a restaurant has so many problems you never have time to solve

Every day your restaurant generates thousands of signals — orders, no-shows, slow-movers, lapsed regulars, bad reviews. You see almost none of them in time to act.

📋

You find out too late

That Tuesday was 25% below average. That your wagyu roll has had a 40% return rate. That a VIP hasn't been in for 6 weeks. You find out on Friday. The window to act has closed.

😤

Bad reviews hit when you're asleep

A 2-star review lands at 11pm Saturday. By the time you see it Monday, it's been up for 36 hours. One unhappy customer shouldn't cost you ten future ones.

💸

Loyalty runs on gut feel

You know Mrs Tan is a VIP, but your team doesn't. You send the same birthday promo to everyone. Your best customers get the same treatment as first-timers.

The Agentic AI Journey

Every step of the customer journey — handled.

Aptsys AI works across 8 touchpoints from the moment a customer books to the moment they come back. At each step, it acts — not just records.

1
Before They Arrive
📅
1

Reservation

VIP flagged on booking. Kitchen pre-alerted on allergies. Smart table assigned. WhatsApp confirmation sent automatically.

AI auto-assigns
💬
2

Pre-Arrival

Reminder sent 2 hrs before. Birthday detected → dessert package offered. Past preferences surfaced for the team.

AI personalises
2
At Your Restaurant
📱
3

Ordering

AI upsells at point of order. Out-of-stock items blocked in real time. High-margin items flagged to server automatically.

AI recommends
🍽️
4

During Service

Kitchen load balanced. Ticket times monitored. Manager alerted if a table waits too long. Food cost tracked per order.

AI monitors
💳
5

Payment

Loyalty points applied instantly. Upsell at checkout. WhatsApp receipt sent with live loyalty balance update.

AI rewards
3
After They Leave
6

Post-Visit

"How was it?" sent 30 min after leaving. Low rating → apology + voucher within minutes. High rating → Google review prompt.

AI recovers
🏆
7

Loyalty Loop

Lapsed customer detected → win-back triggered. VIP milestone hit → tier upgraded with a personalised congratulations.

AI retains
📊
8

Intelligence

Weekly summary to your phone. All reviews analysed for sentiment. Revenue anomalies flagged before they become problems.

AI reports
🔄 They come back — and spend more each time
Aptsys AI acts across 5 domains — simultaneously, 24/7
🛒 Smart Ordering
🏆 Loyalty & CRM
📋 Menu & Revenue
📦 Inventory & Ops
🛡️ Service Recovery
Service Recovery AI

A bad experience at 11pm Saturday shouldn't cost you 10 customers.

Most restaurants find out about problems on Monday. Aptsys AI finds out in seconds — and acts before you even wake up.

The difference between a loyal customer and a lost one is often a 30-minute window. Aptsys AI monitors every rating, every order issue, every lapsed visit — and triggers the right response automatically, within the recovery window.

🚨

Trigger Detected

Customer leaves a 2-star rating, requests a refund, or a regular hasn't returned in 21 days.

Detected automatically
💬

Aptsys AI Responds

A personalised apology + voucher is sent via WhatsApp within minutes. No manual action required.

Within 30 minutes
📌

Manager Flagged

If severity is high or the customer is a VIP, the owner is notified for personal follow-up.

Escalated intelligently

Loop Closed

When the customer returns, they're moved back to their loyalty tier. Monthly report shows your recovery rate.

AI tracks & reports
Getting Started

Up and running in days, not months

We handle the setup. You handle the restaurant. Aptsys AI is live before your next busy weekend.

1

Book a Demo

30 minutes with our team. See exactly what Aptsys AI does for a restaurant like yours.

2

We Configure Aptsys AI

We set up your menu, loyalty tiers, recovery flows, and AI alerts — all tailored to your operation.

3

Go Live

Staff training included. Usually live within 24–48 hours. Support team on standby.

4

Aptsys AI Works

From day one, Aptsys AI is monitoring, acting, and sending you your morning briefing while you focus on the food.

⚡ The AI Adoption Window

The restaurants moving now
will be impossible to catch later.

2026 is the year agentic AI goes from early mover advantage to table stakes. The restaurants that adopt now won't just keep up — they'll pull ahead and stay there. Every week you wait, a competitor enters the agentic AI era without you.

Claim Your Early Mover Advantage →

AI Adoption in SG F&B

Now
18%
6 months
42%
12 months
75%
🏆 Early adopters set the standard. By the time 75% have AI, the window to differentiate has closed.

Your restaurant, running smarter
from day one.

Book a free 30-minute demo. We'll show you exactly what Aptsys AI does for a restaurant your size — and walk you through PSG eligibility.

No commitment · We'll confirm within 2 hours · PSG guidance included

FAQ

Frequently Asked Questions

Everything you need to know about Aptsys AI for your F&B business.

What is Aptsys AI?

Aptsys AI is Singapore's agentic AI platform for F&B businesses. It automates your entire customer journey — from reservations and ordering to loyalty, service recovery, and revenue reporting — without you lifting a finger.

Is Aptsys AI eligible for the PSG grant in Singapore?

No. Aptsys AI is not a pre-approved solution under Singapore's Productivity Solutions Grant (PSG). but we have other solutions that qualifying F&B businesses can offset up to 50% of the cost, funded by the Singapore government.

How does AI help F&B restaurants make more revenue?

Aptsys AI increases revenue by automating upsells at ordering, sending win-back vouchers to lapsed customers, recovering bad reviews before they spread, and surfacing high-margin menu items to your team in real time.

How long does it take to set up Aptsys AI?

Most restaurants are live within 24–48 hours. Our team handles the full setup — menu configuration, loyalty tiers, AI alerts, and recovery flows. Staff training is included.

Does Aptsys AI work for hawker stalls and small cafes?

Yes. Aptsys AI is designed for Singapore F&B businesses of all sizes — from single-outlet cafes and bubble tea shops to multi-outlet restaurant groups. The system scales to your operation.

What happens if a customer leaves a bad review?

Aptsys AI detects low ratings within minutes and automatically sends a personalised apology with a voucher via WhatsApp — before the issue escalates. High-severity cases are flagged to you directly.

Aptsys AI — Agentic AI for Singapore restaurants

Book Free Demo
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